Returns & Exchange Policy

Last updated 23 October 2026

Free 7-day size exchange

If the size doesn’t fit, exchange it within 7 days of delivery at no cost. We arrange the pickup and ship the replacement free. Items must be unworn, unwashed, and returned with tags and original packaging intact. One exchange per order. If your size is out of stock we make it for you at our factory, or issue store credit if you prefer.

Personalised and team orders are final

Items made with a name, number, logo or custom design, and all team orders, are produced to order and cannot be returned or exchanged for size or change of mind. Please check the size chart before ordering; our team confirms sizes on every team order before production.

Wrong, damaged or defective item

Report it within 48 hours of delivery with photos at online@triumph-sports.com or WhatsApp +91 97123 22522. We replace the item or refund in full and cover all shipping. This applies to personalised and team orders too.

Refunds

Refunds for wrong or defective items are issued to the original payment method within 5–7 working days of pickup. Cash-on-delivery orders are refunded by bank transfer or UPI. Original shipping charges are refunded only when the item was wrong or defective.

Cancellations

Ready-stock orders can be cancelled free of charge before dispatch. Personalised and team orders cannot be cancelled once production has started. Cancellations without reason after payment attract a 4% payment-gateway fee.

How to request an exchange

1. Email online@triumph-sports.com or WhatsApp +91 97123 22522 with your order number, the item, and the size you need.
2. We confirm within one working day and arrange a pickup.
3. Your replacement ships as soon as the return is picked up.

Colours may vary slightly from the images shown because of screen settings and the sublimation process.